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Search for answers relating to your AGL account or your AGL online services.

100% of my bill charged at peak

Switched-on

I have received a new electricity bill and have noticed I have been charged at 100% peak rate?

with older bills received it was broken down in peak next,peak next and control load why the change?

1 REPLY 1

Re: 100% of my bill charged at peak

AGL Moderator

Hey glenn11,

 

Thanks for joining the community!

 

There could be multiple reasons for the change you're seeing, such as a meter change, a tariff change, a change in your rate structure etc. As a result, there is no one simple answer I'm sorry to say! However, you're welcome to get in touch with our web chat team (aglener.gy/ChatCom) who'll be happy to look into things for you further!

 

Kind regards,

 

Jayden.

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