AGL Mobile App Feedback and Ideas

Seadog · ‎09-11-2018

Im wondering why agl has reduced the functionality of the app? Why cant we see our hourly usage so we can identify areas of excessive usage as in the previous app. Seems agl can make more $$ if we can see our usage pattern. Seriously your last app was very good. Now im flying blind and this would certainly cause me to change to someone that can provide this detail.

Sezza · ‎09-12-2019

I think we should be able to get a refund submitted on the app and online. Rather then having to contact agl when we would like to get our refunds from the solar we generated. Maybe have it set up so once we ask for the refund to our linked account/ payment meathod that we either get an email or text message for a security code, for the money to be realease. What does every one think? And what features do you want if this idea gets added into the app and online?

spaterson759 · ‎20-07-2020

Hi, I would like to see past payments made to be readily available on this app, plus hourly usage would be very handy,. I read this was available in the past and would like to see it also, thanks

MattyY78 · ‎11-10-2018

Looking to see more about my solar production alongside my usage

MattyY78 · ‎11-12-2018

Disappointed that your new app doesn't have solar feed in along with usage daily. You have the data, I don't understand why the feed in amounts aren't plotted too.

Suresh · ‎13-08-2018

No Logout option

wilco · ‎08-11-2018

I am more interested in kW/hrs than cost graphs. You have deleted that information.

BobbyG · ‎11-09-2018

What is there in this app that I am not getting in the old one?

Jordanemm · ‎14-08-2018

Hey guys, have found that by tapping on your screen multiple times on an iPhone X will display a style guide. Not sure how that’s available...

Vickian · ‎21-09-2018

How safe are my bank details in your app?

Blaster · ‎21-09-2018

info icon and question displayed below the graph looks like it should show more info but does nothing

Liza15 · ‎20-09-2018

It’s no different to previous.... on the iPad it won’t rotate!

Glendamaree · ‎20-09-2018

I like the overall look of the app and it worked well for me. It was fast loading. Didn’t encounter any problems. Will you be able to click in the usage to see a bigger breakdown?

z0r0r0 · ‎20-09-2018

Got an invite to test the new AGL app but unable to get the app. Tells me " If you've been invited to become a tester, make sure you're signed in to the account that was invited to the testing program. If you've been invited to a Google Group or Google+ Community as part of the program, make sure you've joined the Group or Community."

Fred12 · ‎20-09-2018

Usage also in kWh

Kayfen · ‎10-09-2018

I am using version 0.4.0 at the moment. Is this the latest version as I don’t seem to be able to look at previous usuage or open the PDF bill files

Phil-Do · ‎10-09-2018

GraemeG · ‎06-09-2018

Blaster · ‎06-09-2018

On Android, now I see 2 addresses (2 versions of the same address - I am assuming this is for Elec and Gas separately) and when I click an address, I get an error.

Blaster · ‎06-09-2018

On iPhone, user is asked if it is ok to navigate to login page. Android doesn't ask the question, just takes user there.

AGL Mobile App Feedback and Ideas

New app dissapointing - missing hourly usage

Solar Payment Refund

Past payments

Solar information displayed in the app

Disappointed that your new app doesn't have solar feed in along with usage daily

No logout option

New app problems:

Benefits

Style guide

Payments

There is an info message displayed in Usage that doesn't provide any info

What’s different?

Great looking app

Unable to access dev app

Usage in kwh

Latest Version

Truncated screen on iPhone 6S and > icon doesn’t do anything

Google play inform me there iis nnho app

Billing previous data is now grouped by address and doesn't work

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