AGL Mobile App Feedback and Ideas

Share your ideas for improving the AGL Energy Mobile App

Share your ideas for improving the AGL Energy Mobile App

Why does your app never work? Ever?

Switched-on

See title, I was so happy with this app. Watching our costs, understanding everything. Now all it ever says is server down, “how embarrassing” or something to that useless jargon. Now after talking to customer service who swore that the app was working, it’s not, I find out that AGL are “guesstimating” our bills of a 2 adult 1 toddler household at 2.5x the cost of a 5 person household. Cool app, I love it...... 

1 Comment
AGL Moderator
Status changed to: Needs More Info

Hi Deathbygascost,

 

We apologies for this issue.

 

If you want, message me your account number directly and I'll get the team to look at your issue.

 

Thanks,

Ken