The new app is harder to find information than the new app

[MattyY78]

The old app was way better than the new app. The old app I could easily find and look at bills find account number find details was easy to look at the new app I have to click on everything just to find what I want and it looks so not simple like the old one did

[MattyY78]

Thanks for the feedback Katie,  may I ask which functionality are you finding most difficult at the moment?  From your original comments it seems like below might be a start to the areas you are struggling with.  Any further information on each would be really helpful to allow us to improve the app.

• Locating your account number
• Locating your account details (plan information?)
• Navigation

[MattyY78]

Let me know if you are experiencing any frustrations similar to this.  I'd love to capture what issues you are finding with using the app so that we can improve the overall experience.