AGL Mobile App Feedback and Ideas

Share your ideas for improving the AGL Energy Mobile App

Share your ideas for improving the AGL Energy Mobile App

The app is not remembering me, I constantly have to log in.

AGL Idea Moderator
 The app is not remembering me, I constantly have to log in. 
 
Most apps accept my log in once. If I can unlock my phone the I am me and that's enough. 
 
Can you please add a "don't ask for password again" on the login screen. 
 
This will greatly help your customers who are new to technology and have enough trouble finding the right place to pay using the app. 
 
2 Comments
AGL Idea Moderator
Status changed to: New

Hi Wallace, i'll follow up with the team.  I believe you should only ever need to login once on the app so let me look into this.

AGL Idea Moderator
Status changed to: Needs More Info

Hi Wallace, is this still happening to you?  You shouldn't need to login more than once now.