AGL Mobile App Feedback and Ideas

Share your ideas for improving the AGL Energy Mobile App

Share your ideas for improving the AGL Energy Mobile App

Stuck on loading screen

Super Charger

If network is lost while the app is loading, you get stuck on the initial screen. 

4 Comments
Super Charger

Screenshot_2018-08-14-12-01-35.png

AGL Moderator
Status changed to: Investigating

Hi Blaster,

 

We'll take a closer look at this for you.

 

Cheers,

 

Jayden

AGL Idea Moderator
Status changed to: Investigating

Thanks Blaster,

 

We are currently working on implementing Connection error states throughout the app.   This will apply to the Welcome screen also.  

 

You will soon be able to retry rather than staying stuck on this screen. 

 

Will let you know once it's up and running!

 

Regards

Lauranne

AGL Idea Moderator
Status changed to: Delivered

Hi Blaster, 

 

An error state has now been implemented throughout the app when connection is lost. 

 

This should no longer be a problem. 

 

Thanks for the feedback! 

 

Lauranne