AGL Mobile App Feedback and Ideas

Share your ideas for improving the AGL Energy Mobile App

Share your ideas for improving the AGL Energy Mobile App

Is there a way of viewing your bill and if not is this in the pipeline

AGL Idea Moderator
 
3 Comments
AGL Idea Moderator
Status changed to: Good Idea, Vote!

Hi Carl, thanks for your feedback.  We interested in improving our billing information within the app.  Check out our what's new article which outlines which functionality we are working on and what we are interested in.  Feel free to comment on the ideas or vote by clicking the thumbs up icon. 

 

Which information ideally do you want to see for you bill?  Which level of granularity do you want, line items or just summaries of things like supply, usage, discounts, balance carried forward etc.

Starter

Have thought about this and the simplest thing would to have a PDF link to the issued bill.  Would this work? 

AGL Idea Moderator

Hi @Howie1, you can download the bill from the app but it's not as obvious as it could be.  We're actually in the process of changing this to make it clearer for our customers.  Navigate to your current or past bill(s), inside the bill click on the actions button in the top right, then finally click the view PDF version link:

 

InkedPastbillspdf1_LI.jpg    InkedPastbillspdf2_LI.jpg

 

I'm still very keen to hear your thoughts on what ideally you'd like to see in the bill section.  Whether its a summary or full breakdown.  It's an area we're currently investigating so any customer input is very welcome.