AGL Mobile App Feedback and Ideas

Share your ideas for improving the AGL Energy Mobile App

Share your ideas for improving the AGL Energy Mobile App

App does not show that I’m on direct debit

AGL Employee

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The app does not show that I’m on direct debit - not sure if this is a defect? This will cause a lot of confusion 

2 Comments
AGL Idea Moderator
Status changed to: Investigating

Thanks @nicko, we'll take a look into this.  I appreciate what you are saying and we certainly want to avoid confusion with payments.  Let me speak to the team and share some ideas in here.  We'd love to create a conversation RE some ideas on how to make this more transparent.

AGL Idea Moderator
Status changed to: Good Idea, Vote!

Moving this to our good idea, please vote section as its definitely something that we want our customers not to be confused with. We're investigating improving some areas of billing within the app.  If you have any comments or like this idea please vote using the thumbs up icon.