AGL Mobile App Feedback and Ideas

Share your ideas for improving the AGL Energy Mobile App

Share your ideas for improving the AGL Energy Mobile App

App bug - took my money twice for last bill

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Hello

when I paid my last bill through the app it processed my payment twice. It seemed to get hung the first time so I tired again and when I checked I had paid the bill twice on same day

1 Comment
AGL Idea Moderator
Status changed to: Delivered

Hi @JessP 

 

Thanks for your feedback - this sounds like an unfortunate internet connection or server slowness issue as we have not come across this on a larger scale.

 

If the issue persists please let us know and we can look into it further.

 

Thank you.