If you're having difficulty accessing the Solar Command service, take a look at these FAQs or contact our team using the details below.
How do I contact you?
If you're a South Australian battery customer:
Email us on email@example.com
Call us on 1300 337 118 (option 2 then option 2)
For Commercial Solar customers:
Email us on firstname.lastname@example.org
Call us on 1300 377 118 (press option 2 then option 1).
For all other customers:
Email us at email@example.com
Call us on 1300 377 118 (Press option 2 then option 1)
How do I update my login email address?
This can be done via your solar monitoring dashboard.
Click on Login Details using the navigation bar on the top left
On the Login Details you will see ‘login email address’ Click ‘Update’
Update with your new desired email address and save
How do I log in / verify my mobile number?
I didn't receive an email with a code when trying to log in or verify
Why am I seeing "Your password is no longer secure Reset it now to log in"?
How do I reset my password?
How do I log in using a code?
How do I log in using a password?
How do I create a password?