AGL App and Online Services

Manage your account with My Account and the AGL App

No ratings
‎16-08-2019 09:45 AM

Keep on top of your account


The combination of the AGL Energy App and My Account gives you the ability to manage your energy usage, no matter where you are.


Getting set up


You can register for an online ID using My Account, or the AGL Energy App. You’ll need your account number, confirm your name as on the bill and date of birth.

Once you have an online ID, you can use this to access My Account and our app.

My Account


Once you’re in, there’s a lot you can manage on your own. Here are some of the options:


  • organise your home or small business move
  • get detailed information about your energy usage
  • link your electricity and gas accounts in My Account
  • view and pay your bills, with flexible payment options
  • save your payment details
  • choose to receive your bills via email
  • set up Direct Debit
  • update your personal details
  • request a payment extension
  • keep up with your AGL Rewards
  • opt-in to Bill Smoothing
  • register for SMS Pay.

The AGL Energy App

All residential and small business AGL energy customers can use the AGL Energy App to manage their account on the go. Use the app to:


  • view information on your usage and charges
  • if you have a digital smart meter you can track your cost to date and see a projection for your next bill
  • view current and past bills
  • enter your own meter reads
  • pay your bill via credit card, bank account or PayPal
  • update your contact details
  • set up direct debit
  • set up monthly billing.


Ready to get on top of your energy account?


Download the AGL App
Get the AGL App for Android
Get the AGL App for iPhone


Sign into My Account


Was this article helpful?

Version history
Revision #:
3 of 3
Last update:
‎16-08-2019 09:45 AM
Updated by: