AGL App and Online Services

How is my projected energy bill calculated?

67% helpful (2/3)
‎27-04-2020 03:50 PM

How is bill projection calculated?


Your bill projection is an estimated total of what your bill will be at the end of your billing cycle, either for the month or for the quarter.

 

For customers with a smart meter, the bill projection estimate will be based on your average daily usage so far and the amount of days left in your billing cycle.

 

For customers with a basic meter, the bill projection estimate will be based on your energy usage for the same period last year, your most recent bill, or if you're new to AGL, it will be based the average of similar customers or households in your state.

 

How are 'usage so far' and 'cost-to-date' calculated?


For customers with a smart meter:

  • The usage so far is the amount of energy you've used so far in this billing cycle.
  • The cost-to-date is the cost for your usage so far and will include supply charges, usage charges, any applicable solar, demand or green charges, and one-off credits, along with GST.

 

For customers with a basic meter:

  • The usage so far is an estimated figure based on your usage for the same period last year, your most recent bill, or if you're new to AGL, with this meter it will be based other customers or households in your state.
  • The cost-to-date will be the costs associated with this estimated usage and includes supply charges, usage charges, guaranteed discounts and concessions, along with GST.

Regardless of your meter type, if you're receiving other credits like a pay on time discount this will not be included in the cost-to-date estimate. 

 

Other helpful resources to help understand bill calculations:

 

Download or view the projected bill details in My Account or the AGL Energy App.

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