AGL App and Online Services

How is my projected energy bill calculated?

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The way your projected bill is calculated depends on the type of energy meter you have. Refer to the section below for your type of meter.

 

Smart Meter

This section applies to you if you have a smart electricity meter. 

 

If you have a smart electricity meter you may be able to view a projection of your next bill.

 

Your bill projection is an estimate only. Here’s how it works:

 

  1. We calculate your average daily charges for the billing period so far.
  2. We multiply this figure by the total number of days in the billing period.

This projection takes into account usage charges, supply charges and one-off credits. It also includes solar, demand and green charges, along with GST. The projection excludes any pay-on-time discounts, merchant fees and miscellaneous adjustments.

 

Remember, your bill projection is an estimate. Your actual bill may be different.

 

The cost so far tells you the cost of your energy consumption up to this point in your billing period. It includes supply charges, usage charges and one-off credits. It also includes solar, demand and green charges, along with GST. Pay-on-time discounts, merchant fees and miscellaneous adjustments are excluded.

 

Basic Meter

You may be able to view a cost to date and projection of your next bill. Remember, your cost to date and bill projection is an estimate only. If you have a Basic meter, we can estimate the ‘cost so far’ and project your next bill based on:

 

  • Your energy usage history from the same period last year or 
  • Your most recent bill or
  • If you're new to AGL or don't have usage history for your current meter, ‘cost so far’ and bill; projection are estimated based on other customers or households in your state.

 

This cost to date and bill projection takes into account usage charges, supply charges, guaranteed discounts and any concessions.It will also include solar, demand and green charges if applicable. All charges displayed include GST. The cost to date and bill projection excludes any conditional discounts (such as Pay On Time discount), merchant fees and one off adjustments.

 
 

Download or view the projected bill details in My Account or the AGL Energy App.

 

For more information on GST, refer to Do fees and charges include GST?

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