AGL App and Online Services

How do I submit a meter read using the AGL App?

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‎02-01-2020 05:41 PM

Step 1 Download the AGL App from either the Apple App Store or Google Play depending on your mobile device.

Step 2 Find the meter that you want to read.

 

Firstly, ensure safe and clear access to your meter.

 

For a guide on how to find and read your meter, please go to: https://www.agl.com.au/help/meters-connections/how-to-read-your-gas-electricity-meter

Step 3 Open the AGL Energy app on your device.

 

Step 4 Navigate to the relevant usage screen of the Electricity or Gas meter you wish to read and click on the “Enter meter read” tile.

 

 

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Step 5 Enter your meter read on the app. Read your meter left to right, including all the leading zeroes.

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Step 7 Ensure that you've entered the correct numbers, click ‘Send this Reading’ to submit your meter read.

 

 

 

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Step 8 (Optional) Too many incorrect meter-read attempts.

 

If you’ve entered too many incorrect meter reads. You’ll be presented with the option to message our Customer Service team directly who will help you through the process.

 

 

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