Step 1 Download the AGL App from either the Apple App Store or Google Play depending on your mobile device.
Step 2 Find the meter that you want to read.
Firstly, ensure safe and clear access to your meter.
For a guide on how to find and read your meter, please go to: https://www.agl.com.au/help/meters-connections/how-to-read-your-gas-electricity-meter
Step 3 Open the AGL Energy app on your device.
Step 4 Navigate to the relevant usage screen of the Electricity or Gas meter you wish to read and click on the “Enter meter read” tile.
Step 5 Enter your meter read on the app. Read your meter left to right, including all the leading zeroes.
Step 7 Ensure that you've entered the correct numbers, click ‘Send this Reading’ to submit your meter read.
Step 8 (Optional) Too many incorrect meter-read attempts.
If you’ve entered too many incorrect meter reads. You’ll be presented with the option to message our Customer Service team directly who will help you through the process.