Step 1 Log in or Register for My Account
Step 2 Navigate to ‘Manage Account’ > ‘Billing and Payments’ > ‘Enter Meter Read’
Step 3 Confirm which read you are submitting. Select ‘Electricity’ or ‘Gas’ and for which address
Step 4 Confirm safe and clear access to your meter, select ‘OK to continue’
Step 5 Reading your meter left to right, enter the first 5 numbers including all zeroes
Step 6 Ensuring you've entered the correct numbers, click ‘NEXT’ to submit your meter read
Need help? See our guide on how to read your meter.
