AGL App and Online Services

How do I submit a meter read using My Account?

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‎04-02-2019 02:32 PM

Step 1  Log in or Register for My Account

Step 2 Navigate to ‘Manage Account’ > ‘Billing and Payments’ > ‘Enter Meter Read’

My Account Steps.png

 

 

Step 3 Confirm which read you are submitting. Select ‘Electricity’ or ‘Gas’ and for which address   


App - step 2.jpg
Step 4 Confirm safe and clear access to your meter, select ‘OK to continue’

App -step 3.jpg

 

 

 

Step 5 Reading your meter left to right, enter the first 5 numbers including all zeroes


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Step 6 Ensuring you've entered the correct numbers, click ‘NEXT’ to submit your meter read

 

 

 

 Need help? See our guide on how to read your meter.

 

This feature isn’t available to customers with a digital meter. Learn more about your digital meter.

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Revision #:
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Last update:
‎04-02-2019 02:32 PM
Updated by:
AGL Moderator