AGL App and Online Services

How do I change my personal details, like my email address?

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‎03-04-2019 06:12 PM

Log in to My Account, click on ‘Manage Account' at the top of the page. This will take you to the account management settings where you can edit your contact details and login details and more.

To update your name or date of birth, call us on 131 245. A member of our customer service team can verify who you are and help you out.


If you update your email address, you’ll need to use it to log in to My Account. You’ll also start to be sent your energy bills to this new email address if you’ve registered for eBilling.

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