AGL App and Online Services

How do I change my personal details, like my email address?

0% helpful (0/3)
‎27-02-2020 12:25 PM

Log in to My Account, click the 'Hi [Your Name] ▼' dropdown menu, and select 'Profile'. Under 'Personal Details' you'll be able to edit contact and login details.

To update your name or date of birth, contact us. A member of our customer service team can verify who you are and help you out.


If you update your login email address, you’ll need to use it to log in to My Account. You’ll also start to be sent your energy bills to this new email address if you’ve registered for eBilling.

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‎27-02-2020 12:25 PM
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